Terms & Conditions

Thank you for choosing to shop at Hueinc.com. The following terms and conditions outline the rules and regulations governing your use of our website and the purchase of our essential oils, beauty, and wellness products.

Acceptance of terms

By using our website or placing an order, you agree to be bound by these terms and conditions, our privacy policy, and any additional terms and conditions that may apply to specific products or services.

Product availability and pricing

We strive to ensure that all products listed on our website are in stock and priced accurately. However, we reserve the right to change prices and availability without prior notice. In the event that a product is out of stock or no longer available, we will notify you as soon as possible and provide a full refund.

Order processing and shipping

We process orders promptly and strive to ship all products within 2-3 business days. Shipping times may vary depending on your location and the shipping carrier. We are not responsible for any delays caused by the shipping carrier or customs clearance. You will be provided with a tracking number once your order is shipped.

Cancellation and returns

If you wish to cancel an order, please contact us as soon as possible. If your order has not yet shipped, we will cancel the order and issue a full refund. If your order has already shipped, you may still cancel the order, but you will be responsible for any shipping charges. We do not accept returns for products that have been opened or used, except in the case of damaged or defective products. If a product is damaged or defective, please contact us within 7 days of receipt of the product and we will arrange for a return and replacement or refund.

Payment

We accept payment through major credit cards, debit cards, and PayPal. All payments are processed securely and we do not store any credit card information on our website.

Gift purchases

If you are purchasing a product as a gift, please note that customised and branded items cannot be cancelled under any circumstances. All gift purchases must be paid in full in advance.

Limitation of liability

Hueinc.com is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or the products and services we offer.

Intellectual property

All content on our website, including text, images, graphics, logos, and product descriptions, is the property of Hueinc.com and is protected by copyright laws. You may not use any content from our website without our express written permission.

Governing law and jurisdiction

These terms and conditions are governed by the laws of the state where Hueinc.com is located. Any disputes arising from your use of our website or the products and services we offer will be resolved in the courts of that state.

Changes to terms and conditions

We reserve the right to change these terms and conditions at any time. Any changes will be posted on our website and will be effective immediately upon posting.
If you have any questions or concerns about our terms and conditions, please contact us at customercare@hueinc.com.